MDP on Six Sigma for Quality Improvement offered by ISBM
Six Sigma is a tool that significantly improves customer satisfaction and shareholder value by reducing waste and variability in every aspect of our business. By following a structured approach, six-sigma helps in better understanding of customers needs and wants from their point of view, and be able to build and/or modify processes and products to meet or exceed their expectations.
Six Sigma improvement projects targets to reduce the cost of quality in industries. However, the reason for instituting consumer-oriented six-sigma goes beyond just the savings. Some of the projects undertaken for six-sigma change the very dynamics of the ways things get done and provide a significant competitive boost to the company or product.