Distance Post Graduate Diploma in Management - Service Excellence

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PGDM in Service Excellence Course distance education offered by Welingkar.

Master the application of management basics in services, an industry identified as the game-changer for businesses. Emerge as a leader who can build a culture of customer delight in this age of personalization.

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Curriculum

Semester 1 —

Principles of Management
Financial Accounting
Human Resource Management
Marketing Principles
Managerial Economics
Organisational Behavior

Semester 2 —

Strategic Management
Cost Accounting
Innovation Management
Elements Of Communication and Networking Skills
Legal Aspects of Business
Project WeLike

Semester 3 —

Functional Administration
Industrial Relations and Labour Laws
Human Resource Management II
Services Management : I
Six Sigma

Semester 4 —

Services Marketing
Customer Centric Organisation
Total Quality Management
Services Management : II
Project Work

Eligibility

Graduation from a recognized Indian university
Graduation from an international university recognized by IGNOU/UGC/AIU or associations such as AMBA, AACSB, or EQUIS