Refund Policy

We do not refund unless the service you purchased is defective or unused. If you receive a defective service or if lead is “not as described” or if lead support is promised but not provided. please contact us at info@simplidistance.com with details of the product and the defect.

We will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the leads or refund the purchase price, using the original method of payment.